Your best parts advisor, on every channel, 24/7
The agent talks to customers like an experienced counter salesperson: identifies the vehicle, finds the genuine part, quotes price and delivery, and closes the order. Your team steps in only when it matters.
How the agent handles real requests
Five everyday situations at a parts counter. Pick one to watch the conversation.
From first message to paid order
Understand
Reads free text, voice notes and photos, in the customer’s language.
Identify
Decodes the VIN or asks the few questions needed to pin down the exact vehicle.
Find
Looks up the genuine part number in the OEM catalog, including supersessions.
Quote
Checks supplier stock in Japan, the USA and Europe and quotes landed price and delivery.
Close
Creates the order in the CRM and sends a payment link. Tracks it to delivery.
Fine-tuned for parts, not general chat
General-purpose AI guesses. We fine-tune our models for accurate part matching on more than a million real customer requests, so the agent learns how buyers describe a part, which question narrows it down and which match is right.
- Fine-tuned for one job: matching the right genuine part
- Learns from how buyers actually ask: VINs, photos, old numbers, plain words
- Checks every match against OEM catalog data before it quotes
